1. Talk with our team – we’ll assess your situation.  If you’re needing or requesting specific answers and guidance, we’ll send you a link to book a scheduled paid immigration consultation. Otherwise, we’ll send you a brief proposal and outline of the services that we can provide you.
  1. If you’d like to work with us, we’ll then send you a Retainer Agreement electronically through AdobeSign, as well as an electronic invoice that can be paid online.  We do everything electronically to make working with us as smooth as possible.
  1. We’ll then schedule an initial call or meeting to triage documents and data that we’ll be needing from you.  We don’t believe in sending big blank forms or generic questionnaires for you to fill out without assistance.  Instead, we customize a set of instructions and checklists exactly to your situation and conduct the large parts of data collection WITH you, through calls and customized short-lists. We do everything possible to work in collaboration with you and to make things easy.
  1. We’ll then prepare all necessary government applications and run them through our rigorous sets of internalization checklists and quality control processes.
  1. We’ll then prepare and submit files to the appropriate immigration authorities on your behalf, acting as your appointed Authorized Representative before all levels of Canadian immigration departments (IRCC, ESDC, CBSA, PNP, and the IRB), as required.
  1. We’ll process and manage all government correspondence, manage file number issuance, submission confirmations, as well as submit and manage all relevant maintained status documents and interim work authorization requests.
  1. During processing, we’ll communicate with all Canadian government authorities as required and will prepare all responses to requested documentation.  Our secure downtown Vancouver mailing address will be available to receive any issued government documentation on your behalf – and we’ll mail it or courier to you once processed.  You will never miss any important mail or correspondence.
  1. Upon final decision, we’ll process all government approvals and help facilitate necessary document transmission securely to you.  Should there be any errors or issues with the relevant government authorities, we will be there to assist in getting things rectified quickly for you.